I have a simple rule
with most things sales related. If I do not get properly followed up with, I go
to the next person who may actually have enough respect of our relationship to
follow up.
If you can believe it,
even KNOWING I was buying rental properties that were cash flow positive, and I
had a budget to buy 7 or 8, NOT A SINGLE agent followed up after the initial
sale!
Not a “hello, are you
happy with the place I helped you buy?”, not a “hey didn’t you say you were
looking for a few more cash flow properties in the area, well I found a few
that may work for you”, not a happy birthday, not an I hated working with you
don’t call me again.
RADIO SILENCE!
So that got me thinking
the other day on how cool it would be to see just how Small Biz Dream may
help a real estate agent make larger commissions without a lot of busy work.
I started to think
about myself as a homeowner the things I learned over the years that were cool
as far as maintaining a property and how it affects resale and I imagined how
happy I would have been with my real estate agent if they took the time to give
me some after care on my primary residence, OR my rental properties.
The things that came
to mind very quickly as reasons they could have followed up with me and had me
think they are amazing are:
1.
A
Christmas card/email
2.
A birthday
card/email
3.
An
anniversary card/email – have to stay in contact to make sure still married ;)
What if 1 month after
buying my home I got a nice email suggesting things I can do each month to keep
my home in tip top shape?
Things like:
1.
Check
Furnace Filter and replace if needed
2.
Clean
kitchen sink disposal (garburator)
3.
Clean
range hood filters (I know, nobody does this monthly, but imagine how easy it
would be if you DID!)
4.
Inspect
your fire extinguishers (or gentle reminder to get a few!)
I likely wouldn’t even
mind if I got this each month for 2 or 3 months until it became a habit for me!
Maybe the second month
include information on how to do each task, or good things to search on google,
or youtube videos you found to show how easy it is to do them.
What if I got an email
Quarterly to share the things I should do quarterly like:
1.
Test Smoke
Detector
2.
Test
Carbon dioxide detectors
3.
Test your
garage door auto reverse function
4.
Run water
and flush toilets in unused bathrooms or sinks
5.
Check your
water softener and add salt if needed.
Ok; how about
Bi-annually things like:
1.
Check
water heaters pressure relief valve
2.
Give your
house a good deep cleaning (could also do annually)
3.
Vacuum
your refrigerator coils (this can save considerable energy consumption)
How many reasons can you think of, to follow up with your clients?
________________________________________________________________

No comments:
Post a Comment